Frequently Asked Questions
How do you cut a cheesecake?
Grab a rag or paper towels. Dampen them. Get a container and fill it with hot water. Dip a cutting knife into the hot water then wipe with dampen rag/paper towel. Do this after each cut to ensure a clean slice.
How long will it take to get my cheesecake?
We ship cheesecakes every Tuesday. Your ship date depends on when your order is placed:
Orders placed between Tuesday and Saturday by 4 p.m. ship the following Tuesday.
Orders placed after 4 p.m. on Saturday, or anytime Sunday through Tuesday, ship the Tuesday after that.
Please note that we ship only on Tuesdays. If you need your cheesecake for a specific date or event, call us at 541-220-0823 and we will do our best to accommodate you.
Can my cheesecake be delivered outside of Albany?
Yes! We can now ship our cheesecakes to anywhere in the U.S. We also have in store pick-up and different local delivery options available as well.
Can I order a custom cheesecake for a wedding?
Yes. We are happy to create cheesecakes for weddings. Wedding orders require an in-person consultation. Please call us to schedule one at 541-220-0823 (Albany) or 503-383-9323 (Canby), and we will help make your day special.
Can I get a refund?
We do not offer refunds. You may cancel your order within 24 hours of placing it, but cancellations must be made by phone. Please call us directly at 541-220-0823. We are unable to accept text or email cancellations.
How many servings are in a cheesecake?
That depends on how you choose to cut it. In our shops, we typically cut each cheesecake to serve 12. Many customers prefer 16 slices, and others request 24 smaller servings. Just let us know your preference.
Do you ship mini cheesecakes, bites and slices?
We ship our minis as a four-pack, and we ship our bites in boxes of 20. At this time, we are unable to ship individual slices.
Can I place an order for in store pick-up?
Yes. We offer in-store pickup at both of our locations. To place a pickup order, please call the shop directly:
Albany: 541-220-0823
Canby: 503-383-9323
Do you make gluten free cheesecake?
The only part of our cheesecakes that contains gluten is the crust (Oreo and Biscoff). If you are not celiac, one option available to you may be to simply not eat the crust. We also offer fully gluten free cheesecakes in all of our flavors, excluding Oreo and Biscoff. Our gluten free cheesecakes are made with a walnut based crust.
Do you make sugar free (Keto) cheesecake?
Yes. We offer keto cheesecakes in four flavors: Key Lime, Lemon, New York Style, and Pumpkin (in the fall). Our keto cheesecakes are made with a walnut based crust and use a monk fruit substitute in place of sugar.
Do you make dairy free cheesecake?
We offer vegan cheesecake as a chocolate cheesecake. The vegan cheesecakes contains coconut